CBAA Customer Support Officer, Web and Online | radioinfo

CBAA Customer Support Officer, Web and Online

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Customer Support Officer, Web and Online Service - Sydney The CBAA are looking for an experienced customer service and administration officer to provide outstanding support and coordination to their members who utilise the web products and online services. Duties: • Provide excellent customer support and coordination between the members and third-party suppliers • Proactively support the Web Services Manager with administration • Engage in regular conversations and follow-ups with a variety of stakeholders • Manage multiple projects including the coordination of new websites • Develop and enhance process and procedures • Account Management to nurture and maintain existing relationships for future growth and development To be successful you will: • Have a passion for delivering excellence in customer service • Have a technical understanding of websites, CRM’s and databases • Have excellent administration and writing skills • Be highly organised and detail oriented • Manage multiple project with competing deadlines with ability to proactively problem solve This full-time permanent position is based in Alexandria and is an exciting opportunity to join an industry association that has a huge impact on communities within Australia. For more information and to apply
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