RCS Traffic Software Support


About the role

A unique opportunity exists to join the RCS Australia Support Team. We are looking for a customer-driven person to service our ever-increasing number of clients using our world’s best practice software. This full-time role will utilise your communication and customer service skills to effectively provide support for our clients.

Here’s an overview of what this role involves:

  • Provide technical support to customers, liaising directly with them to investigate and resolve queries
  • Maintain a high degree of customer service for all queries, providing concise and accurate information
  • Based in Sydney with some inter-state travel

About you

Here’s what we’re looking for in the right candidate:

  • Troubleshooting and diagnostic skills
  • Use of Microsoft 365 and Teams
  • Previous experience in the radio industry is beneficial

Training and career development

If you’re successful with your application, we’ll provide on-the-job training in delivering world-class support.

We’re also committed to providing career progression opportunities for our team in Australia and as part of RCS globally.

Flexible work arrangements

This role involves working from the office and home. Our office is in Crows Nest on the Lower North Shore of Sydney.

This position is a full-time role.

How to apply

Send a CV and tell us why this job is for you: [email protected]

Applications close on 1 March 2024.

About us

RCS has a proud history of innovation, currently holding 45 patents in the field of broadcasting. Inventors of computerised music scheduling with the legendary Selector, RCS continues to lead the way with multiple award-winning products such as Zetta radio automation, GSelector music scheduling, Aquira traffic, the ground-breaking 2GO series of mobile solutions and The Zetta Cloud. New to the list is Revma, an affordable and complete online professional streaming solution, with guaranteed reliability, 24/7 support, professional audio processing and integrated listener reports. The most respected names in the industry choose RCS as their software provider because the best use the best.

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