Tunnel vision about digital radio could cost lives

Comment from Peter Saxon. 

It’s been about seven years since Jason Morrison presented his hard-talking Breakfast show on 2UE.
 
Now the director of 7News, Sydney, Jason emailed radioinfo the other day to say, I am just a listener these days – and a frustrated one at that!!”
 
The cause of his frustration is that after more than 10 years of operation in metro markets, DAB+ reception remains patchy and unreliable – acutely so in Sydney’s extensive tunnel system.
 
I got plenty of people in radio stations contacting me, similarly frustrated at the industry and government’s lack of action on the issue. I’ve written about a dozen letters to the tollway company and the NSW Government about no tunnel reception … it’s actually a safety risk,” says Jason
 
CRA CEO, Joan Warner agrees, “The industry has written to State Governments, who bear responsibility for roads and safety, pointing out the necessity of tunnels being upgraded to cater for DAB+ as well as existing rebroadcasts of AM and FM to allow override of broadcasts in times of emergency, disaster or accident.”


 
Jason, who was part of a group of announcers recruited to promote the launch of DAB+, adds, “Digital Radio is great but it’s almost impossible to take seriously in Sydney with no coverage in all but one of the 9 tollway tunnel. [Westconnex M4 which opened in July 2019]. That’s about half a million people a day having to retune.”
 
Melbourne and Brisbane are also affected. According to several sources who spoke to radioinfo.com.au on condition of anonymity, the sticking point at present is with some of the tollway companies who built the older tunnels.  The original construction contracts they signed would have included them having to provide AM and FM reception but not DAB+ which was still in a formative stage.

For all new tunnels in NSW, including the 9km long NorthConnex, which is due to open shortly, DAB+ reception is mandatory.
 
Ms Warner says, “The radio industry is keen to have DAB+ retrofitted into existing tunnels, given that 75% of new cars on the road are equipped with DAB+ and there are over 3.2 million cars now on the road with this technology.
 
No one has been a greater champion for DAB+ than Joan Warner. And much of the impressive penetration of receivers into motor vehicles can be attributed to her advocacy. But all that hard work could be put at risk if the digital signal continually drops out in tunnels and random dead spots.

Governments, Tollway operators and Radio need to get together in one room or a Zoom meeting and nut out a solution that works for all parties – not forgetting the most important party, that being the public who use the tunnels and listen to digital radio

“Every day more and more cars hit the roads with DAB+ receivers and it’s getting harder to buy a portable radio with AM on board. It’s mostly DAB+ and FM… after 10 plus years of DAB+, it should be better than this. Much better,” says Jason Morrison.


Peter Saxon
 
Joan Warner’s full Statement:

“DAB+ is available in the Westconnex M4 which opened to traffic in July 2019, and is mandatory in all new tunnels in NSW, including the 9km long NorthConnex, which is due to open shortly.

“The radio industry is keen to have DAB+ retrofitted into existing tunnels, given that 75% of new cars on the road are equipped with DAB+ and there are over 3.2 million cars now on the road with this technology.

“The industry has written to State Governments, who bear responsibility for roads and safety, pointing out the necessity of tunnels being upgraded to cater for DAB+ as well as existing rebroadcasts of AM and FM to allow override of broadcasts in times of emergency, disaster or accident. The industry has been in discussion with tunnel operators for some years about a partnership approach to this issue. Last year the industry proposed a joint approach to the issue with Transurban as the largest operator of affected tunnels. While some progress had been made with Transurban, at present the project has slowed due to the impact of COVID.

“CRA will be writing again to State Governments to request that, in light of the large number of cars on the road now with DAB+ and in the interests of driver safety, State Governments consider making retrofitting of DAB+ into tunnels a requirement for tunnel operators.”
 

 


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