GatesAir announced the global launch of the next evolution of it AirWatch365 service at this year’s NAB Show in Las Vegas. A demonstration at the GatesAir exhibition showed how the service now offers cloud-based architecture and the on-premises Edge Gateway to support proactive monitoring and diagnostics of your transmitter.

AirWatch is a managed service for broadcast transmission monitoring and support.  The AirWatch365 Edge Gateway is an on-premises site appliance that securely connects transmitters and related infrastructure to the AirWatch365 platform. Combined together, the solution brings together cloud-based aggregation with secure, site-level data collection to help broadcasters improve operational visibility, reliability, and support responsiveness.

Available through the company’s broader GatesAir Care program, AirWatch365 is a 24/7 Network Operations Center (NOC) based service that enables broadcasters to outsource monitoring, diagnostics, and support to a dedicated team of GatesAir RF experts.

The service continuously collects telemetry, correlates alarms, and applies analytics across multiple sites, allowing engineers to identify and respond to developing issues before they impact on-air performance.

GatesAir’s Vice President of Technology, Raymond Miklius, told radioinfo:  “At GatesAir, our focus is on providing broadcasters with a reliable and scalable approach to monitoring and supporting increasingly distributed transmission infrastructure. AirWatch365 brings together centralized visibility, structured analytics, and expert support to help ensure consistent, high-quality on-air operations.”

Architecture Aligned for Modern RF Operations

AirWatch365 uses a cloud-based server layer as the central aggregation point, while the AirWatch365 Edge Gateway collects and normalizes operational data from transmitters, exciters, and environmental systems, including key performance indicators such as power levels, temperatures, and signal conditions. That data is securely transmitted to the AirWatch365 platform, where it is aggregated, analyzed, and presented through configurable dashboards.

This architecture enables broadcasters to manage alarms, performance metrics, and reporting across multiple sites, while maintaining local autonomy and fail-safe operation if a site is temporarily disconnected.

AirWatch365 extends beyond basic alarm monitoring by incorporating telemetry, alarm correlation, and analytics across multiple sites. GatesAir support teams continuously monitor system conditions and trends, enabling faster issue identification and more effective response when conditions fall outside of normal operating thresholds.

The system also supports tailored configurations based on each broadcaster’s operational requirements, including customizable dashboards, site groupings, and user-defined alarm thresholds. This approach helps reduce alarm fatigue while ensuring that out-of-tolerance RF, power, or environmental conditions generate actionable alerts.

Scale, Security, Operational Continuity

AirWatch365 is designed to scale across single stations, regional groups, and multi-market networks, supporting radio and television transmission systems along with associated infrastructure.

The AirWatch365 Edge Gateway establishes secure, outbound connectivity to the cloud platform, aligning with modern IT security practices while limiting access strictly to approved monitored equipment. The architecture maintains local system operation during network disruptions, ensuring continued site performance with data synchronization upon restoration of connectivity.

 GatesAir provides complete solutions for over-the-air radio and television broadcasting, leveraging wireless spectrum to maximize performance for multichannel, mission-critical services. With over 100 years of operation and customers in more than 185 countries, the company is a leader in innovation and design breakthroughs in the broadcast transmission industry. www.gatesair.com