Vision Australia is cancelling its news radio segment, which has been operational for more than 16 years so South-west vision-impaired residents will no longer be able to listen to the daily newspaper broadcast from Friday.
The Warrnambool office and store are closing and volunteer and vision-impaired woman Rose Egerton said "42 volunteers have been totally and utterly hung out to dry".
Vision Australia chief executive officer Ron Hooton said the organisation was "introducing a new way of delivering services in Warrnambool".