SCA has confirmed that changes are being made to its Radio Traffic services team.
Staff have been notified that a number of roles are moving offshore as the company adopts a hybrid operating model across both Australia and the Philippines.
An SCA spokesperson said:
“SCA is focused on driving revenue performance in tandem with an ‘always on’ approach to cost management and confirms that it has commenced the process of making changes to its Radio Traffic services team.
A hybrid onshore/offshore operating model across Australia and the Philippines is being adopted that maintains a substantial onshore SCA team presence.”
SCA says it is successfully working through redeployment for several impacted team members.