- Ultimo, Sydney: Convenient CBD location (near Central Station)
- Be a part of Australia’s independent national broadcaster
- Great opportunity to join an iconic Australian brand
The ABC strives for diversity and inclusion in the workplace, and to promote a culture of opportunity. Through its services the ABC seeks to represent, connect and engage with all of the Australian community. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce.
For more information about working at the ABC, please feel free to explore our careers page at https://www.abc.net.au/careers/
About the Role
Join our Technology Support Team NSW, where you will provide local and national technical support across a range of ip media technology and broadcast systems.
Day to day responsibilities will include;
- Providing advanced technical support, investigating and logging faults and implementing workarounds and emergency fixes.
- Technical monitoring of broadcast systems to minimise disruption, on a state and national basis.
- Supporting the management of minor and major broadcast technical projects.
- Consulting and communicating with clients to identify and analyse their needs, advising on potential solutions and resolving generally complex technical issues.
This role involves working a 24/7 roster, travel intra and interstate and requires a drivers licence.
You will have excellent communication skills, a strong client focus and ability to convey generally complex technical information in a clear and concise manner.
To be successful in this role you will have experience in a broadcasting industry with IP broadcast experience highly regarded. You will be able to you to demonstrate advanced capability in technical support functions, including troubleshooting, fault resolution, maintenance, upgrades, installation and operations.
You’ll also possess exceptional organisational, consultation and problem-solving skills with the ability to prioritise tasks and manage competing priorities and ability to identify and assess client needs.
You will join an established team who will welcome and support you in getting up to speed understanding the ABC and feeling part of the Technology Support team. This is a great opportunity to join an iconic Australian brand.
*** The ABC aims to achieve a gender balanced workforce. Women are strongly encouraged to apply for this position.
***As this is a full time permanent opportunity, all applicants must hold rights to work permanently in Australia.
About the ABC
The ABC is the nation’s most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities.
The ABC Head Office based in Ultimo in Sydney is a great place to work and feel a part of a team. Centrally located in the city, close to public transport, there is a café onsite for employees to enjoy and the nearby aquatic centre and gym offer great rates for employees.
For further information on this position please contact Craig Wilson, Technology Support Manager NSW on 0411542160
We respectfully request that Recruitment Agencies do not submit applications for this position.
The ABC has a vaccination policy that requires employees to meet vaccination requirements for those working in some high-risk environments or circumstances. This role will require adherence to this policy as an inherent requirement of performing the role.