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This looks like another letter drafted by a member of Radio National staff.
The station, like any station, needs constant review and updating. I don't agree with the view that the quality has deteriorated and for my personal taste too much religion remains on the network. But then, the network shouldn’t just cater for me, nor should they design programs purely for old people. I am one. I have been downloading podcasts for 5 years. It is my preferred way to listen.
Just let them get on with it ...and start sounding like a "friend" like you claim to be.. Keep an open mind and trust them. Worry about Rupert.