Comment from Peter Saxon.
My grandmother never owned a vacuum cleaner. She had a Hoover. When watching a sad movie, she’d go through a box of Kleenex, not tissues. And there was never any toilet paper in the loo, just Sorbent.
When your product is in common use as a verb, such as, “I’m going to hoover the loungeroom,” you’ve attained a rare level of ‘branding Nirvana.’ Today, the vacuum cleaner market has too many competing brands for any one of them to be the overarching term for all dust sucking devices. People are not going to talk about “hoovering the loungeroom,” if, in fact, they’re using a Dyson or a Samsung.
For my mother, Radio wasn’t a brand. To her it was a device or an appliance, like a toaster, that allowed her to choose from a short list of AM stations.
When I started in radio in 1972, the media landscape was pretty simple. One’s choices for personal entertainment, were radio, television or print. The term “Free to Air” (FTA) Television had not yet been invented because no one could imagine there’d ever be any other kind.
Much has happened in the half century since my debut on 2XL Cooma panelling for Des Hoysted and Johnny Tapp from the Harold Park Trots.
The print media has been decimated. Newsagents, whose business model was built around the distribution of newspapers and magazines have all but disappeared, relegated to a small section in convenience stores, dwarfed by the Lotto counter.
FTA Television now competes with hundreds of subscription choices that have gnawed away at FTA’s content options, leaving it with a strict diet of sport, reality and game shows.
Media has changed so much and become so saturated in brands and outlets that the term “print” or even “newspaper” are just about obsolete. And “television” will become merely the name given one of the devices that can deliver a vast range visual content into your lounge room or onto your mobile… unless the manufacturers come up with a new name for it.
It seems that the days of people invariably saying, “I was watching TV last night…,” or “Did you read the story in the paper this morning about…?” are gone. Now, people are just as likely to say, “I was watching Netflix the other night…” or, “A story came through on my Twitter feed.”
Yet, people are still saying, “I was listening to the radio…” Or, perhaps, “I was listening to Fifi, Fev and Nick on Fox…” which is also good.
In the rush to embrace the broader spectrum of audio, radio must not allow itself to be diminished within it. It would be a tragedy if the language changed to, say, “I was listening to some idiot they had on the audio this morning proclaiming himself to be a sovereign citizen…”
Smart TVs and plugins confront viewers with a bewildering array of subscription packages that make it nigh impossible to cherry-pick the content you want without getting a ton of stuff you don’t, unless you can afford a monthly bill that’s around the cost of private health insurance.
In comparison, audio is relatively simple. There are only three major categories, which are mostly free – except for Spotify where you need a subscription if you don’t want to listen to ads. Most users would rather pay from about $12 per month for an individual to access a library of around 80 million tracks on demand without the ads. That’s less than most people would have spent on buying one CD a month 30 years ago.
Radio
There’s radio, of course, that’s live and local. And then there’s radio that was live, is still local and now available on demand.
Podcasting
There are literally thousands of podcasts available on a variety of topics easily searchable through a source like LiSTNR or iHeart or any one of the large aggregators such as Apple or Google.
Music Streaming
If any brand has come to represent music streaming in the way that Hoover once was synonymous with vacuum cleaners, it is Spotify – at least in Australia. As we’ve often discussed in this column, Spotify has not and is unlikely to ever replace radio. The thing it is replacing, however is CDs… while inadvertently revitalising vinyl. Go figure.
Each of these three elements are unique even in this heavily saturated personal entertainment market, if for nothing more than being able to listen to audio while doing something else, whether gardening or playing Candy Crush.
But what really sets audio apart is the content. It’s always about the content.
Podcasting is new to the audio spectrum and has grown exponentially over the past few years. It’s a little like Netflix in that it offers all kinds of esoteric content that would never have appeared on traditional screens. But unlike Netflix, Stan and the others, podcasting hasn’t disrupted the established audio industry around it. Instead, it complements it brilliantly.
By contrast, radio and recorded music have co-existed for about 100 years. For music not much has changed during that time except for the recording quality and the manner in which it is distributed.
Radio has gone through various changes in style and content from being TV without pictures before the advent of television, to more music post TV, to less music and more emphasis on talk and personality today.
Above all, the old maxim “live and local” remains radio’s secret power, the one most likely to ensure its survival into the next century when listeners will hopefully still be saying, “I heard something on the radio today…”
Peter Saxon
BTW, if you’re interested in seeing how Spotify was created, Netflix has an excellent Swedish made series, called The Playlist. It’s an un-sanitised exploration of the often-discordant relationship between the founding partners, the precarious finances of the start-up, and the battle with the record companies to come to a workable licencing agreement.
You could write a thesis on the stimuli provoked by this article.
Never in history has the consumer been served by a variety of sources of information and entertainment.
Traditional sources of information and entertainment had to adapt to survive. Recent changes in the way we consume entertainment and information are not the only changes that ocurred.
Radio: news used to be provided by the newspapers and read by newsreaders. Then the radio stations provided their own news services. Over time newsrooms and radio networks have consolidated. We have fewer newsrooms but the legacy continues in that radio news can be late breaking.
When it comes to entertainment, radio has eveolved from live performance of a pianola to orchestras to recorded content. In the 1960s radio station programs changed from dramas, quiz shows to top 40, newstalk and talkback. Radio was competing with FTA TV.
FTA TV became the source of dramas, quizzes and movies. The 6pm news bulletin was the dominant source of news. Over 20 years ago, the 6pm TCN9 bulletin attracted more than one million viewers. Today its about 350 thousand.
Then people are sourcing their entertainment from youtube, rumble and subscription services. Today's FTA fare is 'reality' content whether that content is contrived relationships in finding partners and cooking to singing, fishing, trash and treasure auction/what's the value of the item.
Lots of shows on dogs (Dog House, Paul O'Grady and Harry Cooper) and vets doing soft tissue work (Bondi Vet), orthopaedics (Paul Fitzgerald) and goats' gonads removals and birthing animals (Yorkshire Vet).
Other content providers such as subscription TV via IP or satellite are providing the dramas and movies once provided by FTA TV. The current fare on FTA is a result of adapt or perish.
Radio too as described has had to evolve and adapt from the 1930s to today. Then choice and source of music content has diversified.
The one thing that radio and FTA TV offer is breaking news. That cannot be made by the youtube talking head shows or Netflix to name a few.
There may be the exception with a live streaming twitter feed of a citizen being arrested and/or shot by authorities in real time.
But live events come from consolidated services from radio and FTA TV and subscription services such as CNN, Sky and Fox.
Newspapers have evolved over time. They replaced the "here ye here ye" town crier. Over time, internet classifieds in car and real estate adverts have taken market share from papers. As a result, papers have gone and new publications have emerged online: The Guardian, Daily Mail, The Saturday Paper, The Spectator to name a few including community newspapers.
There may be an issue with verification of facts afforded by the newspapers. But that's the marketplace, a diversity of narratives. There aren't centralised opinion makers.
This has been a simplified view on the changes in radio, FTA TV and newspapers over time. There may well be a thesis to elaborate and explain the evolution of these old media and emergence of new media. Nothing is static.
One final topic is the issue of a brand name and/or trade mark becoming part of the vernacular. The author mentions Hoovering the house. Hoovering the house is performed by other brands of vacuum cleaners.
That is the problem with a pioneering brand. No one Dysons the house.
However googling is another description of the action of searching on the web. That internet searching is tied to the brand. No one googles on another search engine. No one googles on a Bing, Yahoo or DuckDuckGo.
Thank you
Anthony, it is simplified and there may be other explanations Belfield in the land of the Wangal and Darug peoples of the Eora Nation.
Audio has an advantage that keeps it alive and viable as new forms of entertainment emerge. Radio survived the introduction of television, home video and the interactive media of the computer age because it doesn't demand much of our attention. We consume it in the background. It keeps us entertained whilst we're doing something else. It makes doing what's important but not necessarily what we'd like to be doing more enjoyable.