13 October 2019 Peady's Selling Engagement If you think customer satisfaction is enough to keep customers from leaving you. Think again! Although customers may have had a great...
8 October 2019 Peady's Selling Engagement I came across this fantastic saying the other day “the biggest communication problem is we don’t listen to understand, we listen to...
8 October 2019 Radio Tomorrow with James Cridland There’s a new copyright law in Europe. It’s aimed at people like Google, forcing them to pay news organisations if they used...
1 October 2019 Radio Tomorrow with James Cridland I once sat at the end of a telephone line, helping people tune into their favourite radio station. This was a...
29 September 2019 Peady's Selling Engagement I recently caught up with a sales manager friend of mine and he shared his thoughts on sales and selling in...
17 September 2019 Radio Tomorrow with James Cridland If there's one thing being talked about a lot over the last year or so, it's 5G. It's a new technology for...
15 September 2019 Peady's Selling Engagement Heard the phrase ‘prior preparation prevents poor performance’? It absolutely applies to your first call to a prospective customer. Many of the salespeople I work...
13 September 2019 The annual planting of flags representing each of the lives lost in the 9/11 terrorist attack was threatened this year by the city of Des...
9 September 2019 Radio Tomorrow with James Cridland It’s 40 years since Trevor Horn wrote the Buggles’ ”Video Killed The Radio Star”. Video didn’t, of course.
8 September 2019 Peady's Selling Engagement I was recently asked this question by a senior manager “It's been suggested by my team that I get out and...
3 September 2019 Radio Tomorrow with James Cridland Something called BBC Notes was posted on the BBC’s Research and Development blog the other week. It’s a web app “that...
1 September 2019 Peady's Selling Engagement Recently I was working with an experienced salesperson who told me he didn’t run “discovery” meetings with his top customers any...
27 August 2019 Radio Tomorrow with James Cridland As Google knows, I’m in Kuala Lumpur today, in Malaysia. Google knows exactly where I am.
25 August 2019 Peady's Selling Engagement Most of us would agree that a salesperson has to be enthusiastic. But unfortunately, too many are enthusiastic only about their product and...
20 August 2019 Radio Tomorrow with James Cridland Recently, I was at Podcast Movement in Orlando. It’s the largest podcast event in the world, I’d think, with a variety...
18 August 2019 Peady's Selling Engagement Quick quiz: How long does it take for the average new salesperson to ‘ramp-up’ or be really effective?? Three months, six...
14 August 2019 TuneIn has announced that the BBC was pulling its domestic streams from its service. The change will only impact UK listeners of live radio streams...
13 August 2019 Selling Radio Direct with Pat Bryson Take five minutes and write down all the facts you know about your stations. You may know so much that you...
11 August 2019 Peady's Selling Engagement How You Sell Does Matter! Your selling style, or how you connect with a customer, more than anything else, determines sales outcomes. Your...
8 August 2019 The UK’s Capital network has been found in breach of two Ofcom rules for broadcasting a pre-recorded offensive item twice in the same breakfast show. Content...
6 August 2019 Radio Tomorrow with James Cridland I don’t much like talking about radio in negative terms. And I’d rather people didn’t compare radio, a medium...
4 August 2019 Peady's Selling Engagement Regular readers will know I promote questioning skills as a vital component of any successful salesperson’s toolkit. If you conduct a...
30 July 2019 Radio Tomorrow with James Cridland RAJAR, the audio research company best known for the radio figures in the UK, also releases a survey called MIDAS every...
28 July 2019 Peady's Selling Engagement To know how successful a salesperson is - just look at their numbers. But understanding whythey’re succeeding is a lot trickier.
23 July 2019 Radio Tomorrow with James Cridland In an idle chat a few weeks ago on Twitter, I asked to see presenter music logs from radio stations. (By a “music...
22 July 2019 Selling Radio Direct with Pat Bryson I Have Some Honest Serving Men... In today's environment, this saying might be "I have some honest serving people." I've never...
21 July 2019 Peady's Selling Engagement Let’s start with an observation: In my opinion, most salespeople are overtrainedon their products and undertrained on sales skills! This results in them driving...
16 July 2019 Radio Tomorrow with James Cridland The radio ratings in Australia come out every six weeks, which I still find slightly amazing. I’m much more used to...
14 July 2019 Peady's Selling Engagement First impressions have the ability to make or break a business relationship. Within moments of that first meeting, people decide all...
9 July 2019 Radio Tomorrow with James Cridland Johannesburg, South Africa, is a place like no other to hold a radio conference, and I was privileged to be at Radiodays...